Service Development in Outsourced Public Service Networks: A Study in the Public Transport Sector
نویسندگان
چکیده
منابع مشابه
the impact of e-readiness on ec success in public sector in iran the impact of e-readiness on ec success in public sector in iran
acknowledge the importance of e-commerce to their countries and to survival of their businesses and in creating and encouraging an atmosphere for the wide adoption and success of e-commerce in the long term. the investment for implementing e-commerce in the public sector is one of the areas which is focused in government‘s action plan for cross-disciplinary it development and e-readiness in go...
Developing a citizen-centered model in the Iranian public sector with a new public service approach
Purpose: Citizen-centered government agencies are a prototype of new public service approach which, in effect, calls for citizenship orientation of state-owned agencies. This study aimes at developing a citizen-centered model in the Iranian public sector with a new public service approach. Methodology: To realize this purpose, the main themes of the main subject of the study were identified u...
متن کاملInvestigating Effectiveness of In-Service Training in the Public Sector
This study that is aimed at investigating the effectiveness of "in-service training" courses in public sector organizations, as a result of the findings of a process modification training course in public organizations of Kermanshah province where 68 employees of 32 organizations of public sector (including governmental and non-governmental) scientifically studied 27 processes as a sample, duri...
متن کاملThe role of social support networks in public health and health service utilization among the elderly
Background and Objective:Study the Effect of Supportive-Social Ties Onthe General Health of Elderlise it’s an Introduction to Decrease use of health service in Elderlise by Social Approach's of Iran. Method: this study is descriptive-analytical and cross-sectional survey on the statistical sample of 356Elderlise in1390 with the multistage cluster method and the relative category technique fro...
متن کاملA Study of Service Quality in Public Sector
This study is to investigate how government institutions extended customer-oriented idea throughout the whole organization by means of a service system design and management. Using COSES model (customer-oriented service-enhancement system), aided by in-depth interview, to categorize service strategies collected and study public sector institution customer-oriented serving people mindset and app...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: International Business Research
سال: 2012
ISSN: 1913-9012,1913-9004
DOI: 10.5539/ibr.v5n5p26